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This is the age of digital transformations. Digital changes are happening everywhere, even at airports. These transformations are making a big difference in how the airports work. From security to infrastructure, everything has been digitized. Airports have updated their technology to work smarter and more efficient. Let’s discuss the impact of digital transformation on airports:
Improved Operations and Management
Digital transformations have greatly improved the operations and management of airports. With the help of advanced technology, most of the processes are now automated. It has also decreased human efforts and errors. Many airlines, such as WestJet Airlines, use digital check-ins, flight status, and digital bag tracking technology. It has made the processes efficient, smooth, and time-saving.
Enhanced Airport Safety
Safety is one of the top priorities in the aviation industry. Advanced digital technology, for instance, AI or Machine Learning, has changed traditional security systems. This technology predicts the potential security threats in advance and also prevents cyberattacks on airports. Moreover, digital tools also help in crowd management, ensuring a safer environment for passengers.
Faster Processes
Another impact of advanced digital technology on airports is faster processes. With the latest machines and technology, airport processes have become hassle-free. Now, all the tasks are automated, which has resulted in faster and swift processes. It has also improved work productivity and quality.
Better Passengers Experience
Digital transformation is also improving passenger’s experience. The advanced technology has streamlined the processes and provided ease and comfort to passengers. Moreover, passengers can check their flight status online, download their boarding pass, and even book a cab to the airport from the comfort of their homes. It has reduced human efforts and has enhanced work efficiency and productivity. Many big airlines like Aer Lingus Flight Status offer mobile apps for real-time flight updates.
Increased Ancillary Revenue
Digital transformations are not only helping passengers but have also enhanced ancillary revenue. Advanced digital technology has opened many pathways for ancillary revenue. With the use of advanced technology and data analytics, it has become easier for airports to upsell to resell services. Thus, it has not only improved productivity but also increased airport revenue.
Cost Reduction
The cost has always been a big challenge in the world of aviation. With the advanced and latest technology, most of the tasks are automated. These automated tasks, like flight check-in, baggage handling, and passenger flow management, have reduced extra labor costs. Thus, digital transformations have improved customer experience at less cost without compromising on quality.
