Certain units of the Samsung Galaxy S8 are facing an annoying camera problem. Several owners of the device have used the official Samsung forum to register complaints about camera focus failure, where most of the pictures captured by the main sensor had completely lost its sharpness.
According to the reports, when taking photos, the camera tries to focus and refocus continuously, and never actually focuses. This is leading to very blurry photos. It occurs when using the camera itself, and also when using third-party apps such as Snapchat or Instagram.
Samsung did not give any details about the problem, so it is not possible to determine if it is a hardware or software issue, but a forum moderator has released few tips for users who are experiencing the problem.
If none of the steps solve your issues, then you have to give your Samsung Galaxy S8 for service.
“Greetings folks! We’ve been following this thread, and we wanted to share some common things to try to resolve this issue so you don’t have to dig too far into the thread to get answers.
1. Are all your Apps are up to date? You have 2 places that you need to look, the Google Play Store and Galaxy App store. Make sure you to go to both App Store apps and check My Apps. Make sure there is no app that needs updating.
2. Is your phone operating system up to date? Go to Settings > About phone and check for software update. Make sure you have the latest phone software.
3. Give a gentle tap to the back of your phone or give it a small shake. Nothing violent, it won’t take much.
4. Clear Application caches and Application data.
5. Clear phone cache.
If you’ve tried all of these, and are still having problems with your camera focusing, I would suggest sending the device in for an evaluation and repair.”